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Toll Free: 1 (888) 8-DOWNUNDER 1 (888) 836 9686 Ph: (303) 300 0148 Discover Downunder ®
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RESERVATIONS AGREEMENTPLEASE READ CAREFULLY-WE STRONGLY RECOMMEND TRAVEL INSURANCE
Deposit/Acceptance A non-refundable deposit of $200 per person is required within 7 days of reservation to begin requesting and holding bookings. Payment of the deposit constitutes acceptance of all terms listed in this agreement.
Please
read carefully. Final
Payment Full payment is due no later than 45 days prior to departure. Some products may require earlier payment; you will be advised of this. Prices are subject to change until full payment has been received by this office. If payment has not been received 45 days prior to departure, booking will auto cancel and full cancellation charges will apply. When full payment has been received prior to 45 days, documents are scheduled to be sent out or ready for collection 30 days prior to departure. Documents will be expressed to clients (an additional $15 fee) unless prior arrangements have been made. Personal checks will not be accepted for payment within 16 days of departure. A $30 fee will be charged for returned checks. In the event of a late booking and hence late payment (within 45 days) – delivery of documents will also be delayed. Rush BookingsWe are pleased to make client
bookings at any time. However, a $30 levy will apply to bookings received 15 days or less prior to departure, additional fees may apply.
Please note however, due to time constraints, a higher level of
flexibility will be required as initial choices may be unavailable. AmendmentsAn amendment is any change, addition or cancellation. After confirmation has been received, a $15 per item amendment fee applies each time an itinerary is amended. After documents have been prepared, and for amendments made within 30 days prior to departure, a minimum $30 per item amendment fee applies. All passengers are strongly urged to take out adequate insurance coverage to protect themselves against cancellation/changes for whatever reason prior to or during travel. Please refer to the section: Cancellation. Travel Insurance Cancellation A minimum $200 charge per
person plus any charges levied by airlines and suppliers, will be incurred
if there is a cancellation after bookings have begun. Certain airfares and properties and operators have higher
cancellation penalties; these will be assessed at the time of cancellation.
Cancellations within 14 days of
travel through departure will
incur a 100% cancellation fee. Cancellations
after departure date, will incur a 100% cancellation fee. Please
refer to the section: Insurance, to avoid further disappointment. Pricing Prices are contracted for in
advance and are subject to currency fluctuations, changes in local taxes and
increases by suppliers. While every
effort is made to keep prices highly competitive; we have no control over local
specials and in-country discounts that may be available for limited periods of
time. We are
unable to reimburse for any price differences as a result.
Itemization of costs cannot
be given. Refund
Policy Notification of refunds, if relevant, must be received in this office within 1 month of returning to the USA. Request for refunds received after 1 month of returning to the USA will be considered invalid. Requests must be made in writing and be submitted with unused vouchers. A US$30 per person handling fee will apply in addition to any cancellation fees plus penalties charged by the individual operators. There are no refunds for package tours. Allow 4-6 weeks for refunds after correct documentation has been received by this office. Please check documents carefully upon receiving them. It is much easier to make corrections, if necessary, before you have departed on your travels.
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Discover Downunder ®, PO Box 29879, Denver, Colorado USA 80229 (303) 300 0148 or (888) 836 9686 Email Discover Downunder |